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| Glasgow Nuffield Hospital |
Beaconsfield Road
Glasgow
G12 0PJ
Tel: 0141-334 9441 |
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| Ross Hall Hospital |
221 Crookston Road
Glasgow
G52 3NQ
Tel: 0141-810 3151 |
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| NHS Correspondence: |
Canniesburn Plastic Surgery Unit
Glasgow Royal Infirmary
84 Castle Street
Glasgow
G4 0SF
Tel: 0141-211 5646 |
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Your privacy and
confidentiality is one of the most important things to us.
We will not pass on your personal details to anyone without
your knowledge and permission or if it necessary as part of
your ongoing care and our commitment to you. It is considered good medical practice to communicate your information to your GP and we may do this or we write to you with a letter to hand in to your GP.
Your
permission will usually be sought in writing when passing medical information onto someone else and you will
be asked to sign a document giving us this permission. We
will not show your before and after photographs to anyone
without your written permission. Your details include your
before and after photographs, as well as clinic letters and
operation notes. Pictures of the effects of aesthetic
surgery are taken primarily for your medical records. They
are not routinely shown to anyone without your express and
written permission. If you wish your medical records to be
given to you for any reason, we are happy to give them to
you.
We have a right to charge you under the data protection
act when sending your medical records. If you wish your records sent to you by email then please
note that email is not a secure system and emails from one
person to another are occasionally read and seen by other
people. You will need to write to the Glasgow
Nuffield Hospital or Ross Hall Hospital to get copies of your records held by the hospital. Requests
for copies for case notes held by other organisations (eg
the NHS or private hospitals) will incur a charge from
those organisations, but you may only need the records we
hold for any purpose you need. If you ask another
organisation or firm to act on your behalf to obtain case
notes, there will be a charge.
If you ever give us permission to share your details (for
example photographs or if you become someone who is happy
to speak to other potential patients who wish cosmetic
surgery) then you can withdraw this consent at any time.
You can do this by phone, email, letter, or any other
means.
If you give us your telephone number, email address, postal address or any other way for us to contact you, then we may use that method of communication to contact you. Please note that sometimes we may leave discreet message on answering machines, that emails are sometimes read by other people and not all envelopes are opened by the intended recipient. We will do our very best to ensure confidentiality but we also ask you to give us your correct contact details and try to ensure that the methods of contacting you will allow confidentiality to be maintained.
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